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Partners / Second Step

Second Step

Second Step Floating Support B&NES is a free short to medium-term service for people with mental health problems who are either finding it difficult to manage their tenancy and could be at risk of losing their home - or are moving into a new tenancy and need support to do this.

Second Step

The Team will work with people to develop a recovery plan based on  the needs, interests and aspirations of the person.   They offer both practical and emotional support, including help with:

  • sorting out your financial situations
  • filling in forms
  • talking to utility companies
  • dealing with other agencies
  • meeting new people in the community
  • accessing higher level mental health or more specialist support e.g. drug and alcohol, debt management, employment support etc.
  • benefit claims/appeals
  • budgeting, maintaining home, attending appointments.

The criteria for the service is:

  • either rent your own home or be a home owner (we may accept individuals who are currently in supported accommodation but are looking for support to move into their own independent tenancy)
  • would like support to manage your tenancy
  • have current mental health needs
  • requiring some level of support to live independently
  • be aged over 18
  • live anywhere within Bath and North East Somerset